Map is WRONG!!! Hole is on Montclair@Holcombe, NW corner of intersection!!

Case Closed
Case Completed
The CityWorks Service Request was closed by JACKSON, REGINALD on2013-05-22T04:46:48.000-05:00

What does this mean that the case was closed? I just about bottomed out my car in that sink hole today 5/30/2013. So it has certainly NOT been fixed !!

Your request to Houston 311 has been accepted. Your service request ID is 12298

City of Houston 311, thanks for reopening the case due to Debbie O's comment.

Gilmer, the MAP location is exact, and matches your comment.

Case Closed
Case Completed
The CityWorks Service Request was closed by JACKSON, REGINALD on2013-05-31T05:04:02.000-05:00

Why was this closed??? I hit the sinkhole just last evening during rush hour.

Your request to Houston 311 has been accepted. Your service request ID is 12298

Case Closed
Case Completed
The CityWorks Service Request was closed by JACKSON, REGINALD on2013-05-31T05:04:02.000-05:00

Reginald, This has not been fixed! Please reopen, and fix before closing.

It's been over a week and this is still closed, without it being FIXED. Please reopen and fix.

Your request to Houston 311 has been accepted. Your service request ID is 12298

Case Closed
Case Completed
The CityWorks Service Request was closed by JACKSON, REGINALD on2013-05-31T05:04:02.000-05:00

Reginald, please explain why this case continues to be closed by you without resolution?

Your request to Houston 311 has been accepted. Your service request ID is 12298

Case Closed
Case Completed
The CityWorks Service Request was closed by JACKSON, REGINALD on2013-05-31T05:04:02.000-05:00

It appears that the system is automatically closing this case, since the time of close never changes from the initial closing. Perhaps opening a new case, and reference this old one?

Your request to Houston 311 has been accepted. Your service request ID is 12298

Case Closed
Case Completed
The CityWorks Service Request was closed by JACKSON, REGINALD on2013-05-31T05:04:02.000-05:00

I've refiled this complaint; see http://seeclickfix.com/issues/566056